DELIVERY

All orders are processed within 1-3 days. Orders placed after 12pm Midday on Friday will be processed and despatched the following business day.

Please note orders are not processed or sent out on weekends and bank holidays.

Although we will try to process and dispatch as soon as possible.

We offer FREE standard shipping in the UK for orders over £50.

UK DELIVERY

We aim to deliver your goods within 1-3 business days* after your payment has been processed.

Standard UK orders 1-2 kg

Royal Mail TRACKED 24 (1-2 working days) This is is charged at a reduced fee of £2.95

EUROPE / USA & CANADA DELIVERY

Our International orders are shipped via Royal Mail Standard International

The costs are dependent on the weight/volume of the total order.

European orders normally arrive within 7-10 days* and to the rest of the world between 7-16 days*. For order being shipped outside of the European Union (EU), customs charges and taxes may apply that you will need to pay directly to the appropriate authorities.

**PLEASE NOTE, we cannot take responsibility for delays in delivery that are outside of our control including industrial action, severe weather conditions or any other extraordinary circumstance that causes unforeseen interference with the carrier routes. We endeavour to make our customers aware should a situation arise and to know when to expect delays. We will always try to deliver orders on time, and according to the standards set.

RETURNS

Unfortunately due to the nature of our products, we do not accept Returns.

However, your satisfaction is of great value to us. Should you have any issues with your order, please get in touch as soon as possible. infosheais@gmail.com

Defects, Incomplete Orders or Incorrect Delivery
If there is something wrong with the order you have received, please email us at infosheais@gmail.com with your order details, a description of the issue and a photograph of your product and delivery.